Lake Winnipesaukee Wakesurf Session

Weather-related delays and cancellations are at our discretion up to the time of departure. We do not cancel for rain, clouds, or undesirable weather, and we never make decisions based on notoriously unreliable forecasts. We only delay or cancel if conditions create an active safety hazard. If we determine that unsafe conditions will prevent your activity, you can reschedule at no cost or receive a full refund. For multi-day experiences, partial refunds are not issued for individual days affected by weather. If you are sensitive to undesirable weather conditions, we recommend ensuring that you have added our TripSafe Cancellation Protection at checkout if your booking qualifies.

Plans change and TripSafe has you covered. Add it at checkout and your standard cancellation window is replaced with a 24 hour window before your activity, giving you far more flexibility than our standard policy. If something comes up like weather you are not comfortable with, a sick kid, or a change in plans, you can cancel for any reason and receive a full refund minus TripSafe and booking fees, or reschedule once at no cost. Either way you book with confidence knowing you are not locked in if something comes up. To cancel or reschedule under TripSafe, email info@elevatedadventureoutfitters.com so your request is time-stamped.

This policy applies to all bookings unless our recommended TripSafe Cancellation Protection option was selected during checkout.

• Bookings canceled or changed 5 or more days before your scheduled activity qualify for a full refund or free rescheduling to another available time.
• With less than 5 days before your scheduled activity, bookings are non-refundable and may only be rescheduled once, subject to availability. Rescheduling for certain dates or times may incur additional fees.
• No-shows or late arrivals are not eligible for any refund or rescheduling.

To cancel or reschedule, email info@elevatedadventureoutfitters.com or call (603) 704-4454.

No. Every charter comes with a professional captain who handles everything. Unlike a rental, charters are fully captained experiences. You show up and focus on having a good time.

Yes. Riders are welcome to bring their own board or life jacket. We provide all equipment for anyone who needs it.

None at all. Our coaches have worked with every skill level from complete beginners to experienced riders and most first-timers get up faster than they expect.

Anyone participating in water sports behind the boat or planning to get in the water must be a comfortable swimmer. Non-swimmers are welcome to ride along and enjoy the day from the boat.

All team members are CPR and First Aid certified. Our captains hold Commercial Captain’s licenses and the whole team of guides complete extensive yearly on-water training.

These are public charter sessions shared with other riders. The boat departs on time and does not return to the dock for late arrivals out of respect for everyone else in the session. Please arrive at least 30 minutes early to allow time for parking and check in.

We have a high success rate, but water sports require coordination, strength, and athletic ability. Your coach will provide professional instruction: success depends on applying what you learn. There’s a possibility you may not get up, but our team will give their best effort to help you succeed.

If someone is not feeling well we will take a break or head back to drop them off if needed. The remaining group is welcome to continue their charter but refunds will not be offered for sickness. If you are prone to motion sickness, take precautions before arrival.

Single riders are welcome. Our booking configuration requires a minimum of two people to open a time slot, but once a session is open the system automatically allows individuals to book into it. If you are riding solo, look for a session that is already open or give us a call and we will help you find a spot.

Our Wakesurf Session is open to riders 13 and older. If your group includes kids under 13, a [Private Charter] will work best for your group.